TERMS & CONDITIONS

TOTORO FOREST has the right to change, edit, modify, add, remove and amend any terms and conditions at any time without notice. By using this site, you acknowledge agreement to these terms and conditions.

Customer Satisfaction

At TOTORO FORES, customer satisfaction is our main priority. We stand behind the quality of our products and will make things right if you are not satisfied with your purchase. We believe that we can work together with our customers to make every purchase a positive experience. Our shipments are carefully inspected before leaving our warehouse. But in the event you received faulty item, simply follow the instructions below.

Returns & Exchanges

If you received faulty item, you can return the item within 7 days of receipt stated. Items can only delivered to us when there is a mistakes on the products such as torn, wrongly given size and different design. Items that already purchased can’t be exchange with money but can exchange with other same price products. Return shipping charges are the responsibility of the customer.

Security

At TOTORO FOREST website, protecting your personal information is a priority. We use Secure Sockets Layer (SSL) to encrypt your credit card number, name and address, so only akudesign.com.my is able to decode your information. Once you are in the checkout area, to be sure your connection is secure, look at the lower left-hand corner of your browser window. If you see an unbroken key or closed lock (depending on your browser), the SSL is active and your information is safe.

Your Privacy

At TOTORO FOREST website, your personal information is confidential. We do not rent, sell, barter or trade email addresses. When you place an order with us, we collect your name, address, telephone number, credit card information and your email address. We use this information to fulfill your order and to communicate with you about your order.

Contact Us

If your question or comment is relative to your TOTORO FOREST order, call +6012-7647133 and speak with one of our friendly Customer Service professionals or email us at ziheng1101@gmail.com

How to Order

Ordering online from the TOTORO FOREST Online Store is easy! Simply choose the items you wish to purchase and add them, individually, to your shopping cart. Each time you add an item, you’ll be able to view the entire contents of your cart with a total amount purchased so far. You will also be able to see which items are in stock and which items are sold out. When you are ready to checkout, click the checkout button and proceed to the secure checkout area.

International Orders

We are currently delivering orders to all countries. We using JnT Express, PosLaju & EasyParcel for our courier service.

Pricing and Payment

All prices are in Ringgit Malaysia (MYR) and are subject to change without notice. We currently accept online payment from major bank in Malaysia using Payex. You will be redirected to your preferred payment channel when you proceed to check out.

Color

We have done our best to display as accurately as possible the colors of the products shown on this Web site. However, because the colors you see will depend on your monitor, we cannot guarantee that your monitor’s display of any color will be accurate.

Shipping

Online Orders:
At TOTORO FOREST website, most orders ship out from our warehouse after payment received and all the postage will be send everyday except Public Holiday & weekend. Although most online orders process and deliver within 2 to 3 business days, please allow up to 4 to 5 days for delivery (shipping in Malaysia only). Please take note that all order will be securely wrap by plastic bag.

Terms Of Use

This Web site is operated by TOTORO FOREST. All inquiries may be directed to:

TOTORO FOREST
No 18, Jalan Ria 1,
Taman Ria,
86200 Simpang Renggam, Johor.
Tel +6012-7647133
Email: ziheng1101@gmail.com

Your use of this Web site is governed by these terms and conditions. Please take a few minutes to review these terms and conditions. Your use of the TOTORO FOREST website constitutes your agreement to follow these rules and to be bound by them. If you do not agree with any of these terms and conditions, do not use the TOTORO FOREST website.

These Terms and Conditions May Change

TOTORO FOREST reserves the right to update or modify these terms and conditions at any time without prior notice. Your use of the TOTORO FOREST website following any such change constitutes your agreement to follow and be bound by the terms and conditions as changed. For this reason, we encourage you to review these terms and conditions each time you use this Web site.

Use of Web Site
The TOTORO FOREST website is for the sole use of individuals and entities wishing to review, consider, purchase or otherwise engage in retail transactions involving TOTORO FOREST goods and services and/or to otherwise transact business with or contact TOTORO FOREST website on their own behalf. No information concerning the transactional preferences of an individual customer (whether such customer is a person or an entity) can be entered, altered, modified or otherwise affected, by any third party on behalf of such individual customer

Copyright Notice

All of the content you see on this Web site, including, for example, but not limited to, all of the page headers, images, illustrations, graphics, audio clips, video clips, and text (referred to herein as the “Content”) is the exclusive property of TOTORO FOREST and/or is subject to trademark, service mark, trade dress, copyright and/or other intellectual property rights or licenses held by TOTORO FOREST by one of its affiliates or by third parties who have licensed or assigned their rights, interests and/or materials to TOTORO FOREST . The entire Content of the TOTORO FOREST website is copyrighted as a collective work under Malaysia and other applicable copyright laws, and AKUDESIGN™ owns a copyright in the selection, coordination, arrangement and enhancement of the Content. The Content of the TOTORO FOREST website, and the Web site as a whole, are intended solely for the personal and non-commercial use of the users of our site. As such a user, you cannot download, print and store selected portions of the Content. You also cannot copy or post the Content on any network computer or broadcast the Content in any media and/or in any form or format.

Submissions

We welcome your comments regarding the TOTORO FOREST website. However, any comments, feedback, notes, messages, ideas, suggestions or other communications (collectively, “Comments”) sent to akudesign.com.my shall be and remain the exclusive property of TOTORO FOREST . Your submission of any such Comments shall constitute an assignment to TOTORO FOREST of all worldwide rights, titles and interests in all copyrights and other intellectual property rights in the Comments. TOTORO FOREST will be entitled to use, reproduce, disclose, publish and distribute any material you submit for any purpose whatsoever, without restriction and without compensating you in any way. For this reason, we ask that you not send us any comments that you do not wish to assign to us, including any confidential information or any original creative materials such as stories, product ideas, computer code or original artwork.

Disclaimer
This site and all contents of this site are provided on an “as is” basis without warranties of any kind, either express or implied, including without limitation warranties of title or implied warranties of merchantability or fitness for a particular purpose. You acknowledge, by your use of this site, that your use of this site is at your sole risk, that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with your use of our site, and that TOTORO FOREST website shall not be liable for any damages of any kind related to your use of this site.

Indemnification
You agree to defend, indemnify and hold TOTORO FOREST harmless from and against any and all claims, damages, costs and expenses, including attorneys’; fees, arising from or related to your use of the site, including, without limitation, your use of this TOTORO FOREST website in violation of these Terms of Use.